batch_1778682184 20260513172304000 National Academy of Sciences of Ukraine, Institute of Encyclopedic Research esu@esu.com.ua National Academy of Sciences of Ukraine, Institute of Encyclopedic Research Entsyklopedychnyi visnyk Ukrainy [The Encyclopedia Herald of Ukraine] Entsykl. visn. Ukr. 2706-9990 2707-000X 2019 11 Serhii Boltivets State Institute of Family and Youth Policy (Kyiv, Ukraine) https://orcid.org/0000-0003-4432-5272 The article defends the necessity to establish a national help service titled Navchannia Navprostets (Learn Direct). It would be a not-for-profit telephone line based on modern encyclopedias of Ukraine. The creation of such a service is justified by the Lifelong Learning as an international social movement, which in Ukraine is supervised by the Ukrainian Coordination Bureau of the International Public-State Program Adult Education in Ukraine. The concept of lifelong learning is upheld by the scholarly explained idea of a human ability to learn at any age. It has been identified by the Council of Europe as an important component of the social model of Europe. Accordingly, one of the tasks of the European states is to ensure the citizens’ aspirations for development and to receive lifelong education. The idea of starting up the national help service in Ukraine is based on the experience of European countries, first of all, we mean a service in the UK (Learndirect). 2019 31 39 10.37068/evu.11.3 https://evu.encyclopedia.kyiv.ua/article/73 https://evu.encyclopedia.kyiv.ua/doi/10.37068/evu.11.3.pdf Dziuba, I. M., Zhelezniak, M. H. et al. (Eds.). (2001-2019). Entsyklopediia Suchasnoi Ukrainy [The Encyclopedia of Modern Ukraine] (21 vols.). Kyiv: NASU Institute of Encyclopedic Research [in Ukrainian]. Learndirect: Official website. (2000). Retrieved December 02, 2019, from https://www.learndirect.com. Lytovchenko I. (2010). Vstupne slovo [Foreword]. In Dity v Interneti: yak nav­chyty bezpetsi u virtualnomu sviti: posibnyk dlia batkiv [Kids on the Internet: How to teach safety in the virtual world: A guide for parents]. Kyiv: NAPSU H.S. Kostiuk Institute of Psychology [in Ukrainian]. Martinez, F. & Weil, M. (2010). The Learning Festivals Guide. An Internationally-Produced Communication Tool in Support of the Launch of the International Adult Learners. Institute of Education Sciences of the US Department of Education. Retrieved December 02, 2019, from https://www.academia.edu/391643. Sotsialna vidpovidalnist kompanii "Ukrtelekom" [Social responsibility of Ukr­telecom JSC] (n. d.). Ukrtelekom: Official website. Retrieved December 02, 2019, from https://new.ukrtelecom.ua/about/sotsIalna_vIdpovIdalnIst [in Ukrainian].